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Overstocked Restaurant Supplies is a designated multi-vendor marketplace. Therefore, the refund policy of the seller should be considered before making a purchase. Sellers are encouraged to clearly state their refund policy on their profile pages, and the following policies do not necessarily apply to individual sellers. Due to the nature of the products sold, it is common that all items are ‘as is’, and there are no refunds unless the item is not as pictured or described by the seller.
Overstocked Restaurant Supplies is a platform which connects buyers and sellers, but makes no guarantees on behalf of the seller. Any questions regarding products should be directed to the SELLERS not to Overstocked Restaurant Supplies.
Overstocked Restaurant Supplies, when acting as the seller, has a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, all items must be in the same condition as received, unworn/unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return regarding items sold by Overstocked Restaurant Supplies, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items returned to Overstocked Restaurant Supplies without a return request will not be accepted or refunded.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so that we can review and remedy the problem.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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